HR Copilot · HR Service Automation

AI People Ops — The HR Copilot That Automates HR Busywork

Leave requests, payslip queries, onboarding and policy questions — handled instantly by an AI HR assistant trained on your handbook, 24/7, in your employees' languages.

See the AI People Ops in action

70%
Fewer HR tickets
24/7
Employee self-service
6
Languages supported

What the AI People Ops Does

HR teams spend most of their week answering the same questions: how much leave do I have, when is payday, how do I update my bank details? The Cloud Nexa AI People Ops agent absorbs all of it. Employees chat with the assistant on WhatsApp, web or Teams and get instant, policy-accurate answers — with actions, not just information: leave booked, documents collected, onboarding steps triggered.

The agent is trained on your employment handbook, payroll policies and local labour regulations for the UAE, Nigeria, Kenya, South Africa and Egypt. Sensitive topics are detected and routed confidentially to a human HR officer. HR teams across the region report 70% reductions in routine ticket volume within the first quarter.

Capabilities

Leave & attendance self-service

Employees check balances and book leave conversationally — approvals routed to managers automatically.

Payroll & payslip queries

Instant answers on pay dates, deductions and payslip requests, without an email chain.

Policy Q&A

Trained on your handbook and local labour law — accurate answers with citations to the exact policy.

Digital onboarding

Collects documents, explains benefits and walks new hires through day-one setup step by step.

Confidential escalation

Detects sensitive topics — grievances, harassment, medical — and routes them privately to a human officer.

Multilingual service

English, Arabic, French, Swahili, Hindi and Urdu for diverse regional workforces.

Who It's For

  • Enterprises in Dubai onboarding multinational staff across Arabic and English
  • Banks and telcos in Nigeria and Kenya deflecting repetitive payroll and leave tickets
  • Retail chains in South Africa handling seasonal hiring surges and bulk onboarding
  • Distributed teams answering HR questions across time zones without waiting for office hours

Why Teams Choose It

  • 70% fewer routine HR tickets — your team focuses on people, not paperwork
  • Instant, policy-accurate answers for employees 24/7 in their own language
  • Consistent onboarding experience for every new hire, every time

Industries served across UAE, Nigeria, Kenya, South Africa, Ghana & Egypt

Banking & FinanceTelecomRetailManufacturingHospitalityLogistics

Frequently Asked Questions

Can it actually book leave, not just answer questions?

Yes — it connects to your HRIS (BambooHR, SAP SuccessFactors, Zoho People and others) to check balances, submit requests and route approvals.

How does it handle sensitive HR topics?

The agent detects sensitive intent — grievances, medical, harassment — and immediately routes the conversation confidentially to a human HR officer.

Does it know our local labour laws?

It is trained on your handbook mapped to the labour regulations of your operating markets, including the UAE, Nigeria, Kenya, South Africa and Egypt.

Deploy Your AI People Ops in 4 Weeks

Talk to our team in Dubai about deploying the AI People Ops for your business across the UAE, Africa and the Middle East.