Everything your AI workforce
needs to run itself.
One platform, nine powerhouse capabilities and a five-stage workflow that takes customers from first message to resolved outcome — built for businesses across Africa and the UAE.
Nine capabilities. One engine.
Every feature is included in the core platform — no add-on fees, no fragmented vendors.
Multilingual Conversational Core
Natural voice and chat AI that understands context and switches languages mid-conversation — English, Arabic, French, Swahili, Hindi, Urdu and 30+ more.
True Omni-Channel Agents
One agent brain across phone, WhatsApp, web chat, email and SMS. Customers get consistent answers no matter how they reach you.
No-Code Workflow Automation
Bookings, approvals, follow-ups and escalations handled end-to-end on a visual canvas — no developers required.
Deep Integrations & API
Out-of-the-box connectors for Salesforce, HubSpot, Zoho, 3CX telephony, calendars, payments and document stores. REST API for everything else.
Enterprise Security & Compliance
Encryption in transit and at rest, role-based access, full audit logging — aligned with GDPR and EU AI Act principles, with UAE PDPL-ready controls.
White-Label Control Plane
Your brand, your domain, your pricing. Launch and manage unlimited agents and clients from a single dashboard.
Live Analytics & Insights
Real-time dashboards for conversations, resolutions, revenue influenced and agent performance — exportable for stakeholders.
Fast Deployment
First agent live in about four weeks. New agents, channels and clients reuse the same foundation and ship in days.
Sovereign Hosting Options
Choose in-country cloud, UAE-hosted or fully on-premise deployment to meet national data residency requirements.
Watch a request flow through.
This is the real pipeline, playing live — each stage takes over automatically as the request moves through.
Conversation Starts
A customer calls, messages on WhatsApp or opens web chat — the agent responds instantly, in their language.
Features,
clarified.
Common questions about what the platform can do.
Do I need developers to build AI workflows?
No. The workflow builder is no-code — you drag triggers, actions and conditions on a visual canvas. Technical teams can extend anything via REST APIs and webhooks when needed.
Which channels do Cloud Nexa AI agents support?
Voice (inbound and outbound calls), WhatsApp, web chat, email and SMS — all managed by a single agent brain so customers get consistent answers on every channel.
How secure is the platform?
Data is encrypted in transit and at rest, with role-based access control and full audit logging. The platform aligns with GDPR and EU AI Act principles and offers optional in-country or on-premise hosting for data sovereignty.
Can I white-label the platform?
Yes. Cloud Nexa One is fully white-label — your brand, your domain, your pricing. Agencies and system integrators deploy agents for their own clients from one dashboard.
How long until features go live?
A first agent typically goes live in about four weeks — discovery, training, integration testing and launch. Additional agents and channels reuse the foundation and ship much faster.
Ready to see these features live?
Book a demo and watch an AI agent handle real customer conversations for your business — in your customers’ language.