WhatsApp Commerce · Conversational Selling

AI WhatsApp Agent — Sell and Support on Africa's #1 Messaging App

An official WhatsApp Business API agent that sells, qualifies leads, sends quotations, collects payments and updates orders — where your customers already are.

See the AI WhatsApp Agent in action

98%
Message open rate on WhatsApp
3x
Higher conversion than web forms
24/7
Instant responses

What the AI WhatsApp Agent Does

In Nigeria, Kenya, South Africa, Ghana and the Gulf, WhatsApp isn't a channel — it's where business happens. The Cloud Nexa AI WhatsApp Agent runs on the official WhatsApp Business API and turns conversations into revenue: it answers product questions instantly, qualifies leads, sends quotations and payment links, confirms orders and provides delivery updates — all inside the chat your customers already use.

Unlike basic menu bots, the agent holds natural, free-flowing conversations in English, Arabic, French, Swahili, Hindi and Urdu, and hands off to human agents when a deal needs a personal touch. Every conversation syncs to your CRM, so nothing falls through the cracks.

Capabilities

Official WhatsApp Business API

Verified business presence — trusted, compliant, no risk of number bans.

Instant lead response

Replies to every inquiry in seconds — the single biggest driver of conversion on WhatsApp.

Automated quotations

Generates and sends quotes from your price list, then follows up automatically until close.

Payment collection

Sends secure payment links (Flutterwave, Paystack, Telr and more) and confirms receipt.

Order & delivery updates

Customers track orders and get shipping notifications without contacting support.

Human handover

Seamlessly transfers high-value conversations to your team with full context.

Who It's For

  • E-commerce stores in Lagos and Nairobi closing sales with in-chat quotes and payments
  • Real-estate agents in Dubai qualifying property inquiries instantly, 24/7
  • Schools and training centres in Ghana and Kenya handling admissions inquiries on WhatsApp
  • Service businesses converting click-to-WhatsApp ads at 3x the rate of web forms

Why Teams Choose It

  • 98% open rates and 3x conversion — WhatsApp outperforms every other channel
  • Every inquiry answered in seconds, in the customer's language, around the clock
  • Full funnel in one chat: inquiry → quote → payment → delivery updates

Industries served across UAE, Nigeria, Kenya, South Africa, Ghana & Egypt

E-commerce & RetailReal EstateEducationHealthcareTravelFinancial Services

Frequently Asked Questions

Is this on the official WhatsApp Business API?

Yes — fully official and Meta-verified, with the green business tick. No unofficial tools that risk number bans.

Can it collect payments inside WhatsApp?

It sends secure payment links from providers like Flutterwave, Paystack and Telr, and confirms payment in the conversation.

How fast can we go live?

Most WhatsApp agents go live in three to four weeks, including number verification, conversation training and CRM integration.

Deploy Your AI WhatsApp Agent in 4 Weeks

Talk to our team in Dubai about deploying the AI WhatsApp Agent for your business across the UAE, Africa and the Middle East.